1. What is the firm’s mission statement?
  2. What resources does the firm have?
  • · Do they have a lease audit department to ensure the tenant has not been overbilled?
  • If the tenant is being overbilled, it might help the tenant to be released from this obligation.
  • · Do they have a graphic design department that can create a unique flyer that is distinguishable from all the flyers tenants and brokers receive on a daily basis?
  • Do they have access to CAD (Computer-aided design is the use of computers to aid in the creation of floor plans and modification of floor plans.
  • · Can they create a 3D tour of the space?
  • · Do they have a program to send out e-blasts to all brokers and tenants, and is the program capable of tracking who opened the email?
  • · Do they have access to CoStar, Zoom Info, Dun & Bradstreet, and others to create these lists?
  • · Do they have a list of exclusive tenants in the market so they can contact the brokers who represent them?

3. Does the firm represent any conflicting spaces?

4. Do they represent Landlords on any properties? As a result, brokers need to be careful when marketing the space because it could hurt the image of the building.

5. Does the Leasing Agent’s firm represent the Landlord from whom the tenant might potentially come?
Brokerage firms that represent Landlords are not allowed to canvass existing tenants and relocate them to other buildings.

6. How does the firm cover the market?

7. Who is the Brokerage Team

  • How many brokers will be assigned to your account?
  • What will their roles be?
  • What other assignments have these brokers represented in the area?
  • Have they represented any tenants in the Sublessor’s industry?

8. What support staff will be actively involved?

  • · An analyst to run numbers.
  • · A project manager to understand construction.
  • · A graphic designer to create Flyers.

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